Roots Commercial Landscapes Limited
Last updated: 2 January 2026
Roots Commercial Landscapes Limited (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect and use personal information when you contact us through our website.
1. Who we are
Roots Commercial Landscapes Limited
Registered address: 39 Fernside Avenue, St. Leonards-on-Sea, East Sussex, TN38 0UU
Email: admin@withroots.co.uk
We are the data controller responsible for your personal data.
2. What personal data we collect
When you use our website contact form, we may collect:
- Your name
- Your email address
- Any information you include in your message
We do not collect sensitive personal data.
3. How we collect your data
We collect personal data when you:
- Submit an enquiry via our website contact form
- Contact us directly by email
Information submitted via the contact form is sent directly to our business email inbox and is not stored in a separate database or CRM system.
4. Why we collect your data
We use your personal data solely to:
- Respond to your enquiry
- Communicate with you regarding our landscaping services
We do not use contact form data for marketing purposes.
5. Lawful basis for processing
Under UK GDPR, our lawful basis for processing your personal data is:
Legitimate Interests — responding to enquiries from potential or existing clients.
6. How we store and protect your data
Your data is:
- Received and stored in our secure business email system
- Accessible only to authorised personnel
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
7. How long we keep your data
We retain contact form emails for up to 12 months, after which they are securely deleted, unless the information is required for ongoing business or legal reasons.
8. Sharing your data
We do not sell, trade, or share your personal data with third parties, except where required by law.
9. Your data protection rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
10. Cookies
Our website does not use cookies for tracking or marketing purposes.
(If this isn’t accurate, let me know and I’ll update this section.)
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.